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Accessibility Statement

Last updated: 30 June 2026

olderpeople.co.uk aims to make this website as easy to use and accessible as possible.

The website is written mainly for older people and those who support them, so we aim to use clear language, readable text, simple navigation and a calm layout.

1. Our aim

We want as many people as possible to be able to use this website, including people who:

  • Use a screen reader

  • Use keyboard navigation

  • Use screen magnification

  • Have reduced vision

  • Have difficulty reading small or crowded text

  • Have cognitive or memory difficulties

  • Prefer clear, plain-English information

  • Use a mobile phone, tablet or desktop computer

 

2. What we do to support accessibility

We aim to:

  • Use clear page titles and headings

  • Use plain English wherever possible

  • Keep paragraphs reasonably short

  • Avoid unnecessary jargon

  • Use readable text sizes

  • Use suitable colour contrast

  • Add alternative text to meaningful images

  • Avoid unnecessary movement or flashing content

  • Keep navigation simple and consistent

  • Make pages usable on different screen sizes

  • Make links descriptive where possible

 

3. Accessibility standard

We aim to follow recognised accessibility good practice, including the Web Content Accessibility Guidelines where practical.

We do not currently claim that every page fully meets a particular WCAG compliance level, because the website may not have been independently audited.

We will continue to improve the accessibility of the website over time.

4. Downloadable files and media

Some content may be available as downloadable files, images, embedded media or links to external websites.

We aim to make our own content accessible where practical. If you have difficulty using a file or page, please contact us and we will try to provide the information in another reasonable format.

We are not responsible for the accessibility of external websites that we link to.

5. Known limitations

Although we try to make the website accessible, there may still be areas that need improvement.

Possible limitations may include:

  • Older pages that need formatting updates

  • Images that need improved alternative text

  • Downloadable files that may not work perfectly with all assistive technologies

  • External links or embedded content outside our control

  • Website platform features that may have accessibility limitations

We will try to correct problems when they are identified.

 

6. Reporting an accessibility problem

If you find an accessibility issue on olderpeople.co.uk, please contact us through the Get in touch page.

It would be helpful if you can tell us:

  • The page you were using

  • What went wrong

  • What device, browser or assistive technology you were using, if relevant

  • What format would help you access the information

 

7. Alternative formats

If you need information from this website in a different format, please contact us through the Get in touch page.

We will consider reasonable requests and try to help where practical.

8. Ongoing improvements

Accessibility is an ongoing process. We will review the website from time to time and make improvements where we reasonably can.
 

Important Note

olderpeople.co.uk is an information website. It does not provide counselling, therapy, medical advice, diagnosis, crisis support or emergency help.

If you feel at risk of harming yourself or someone else, or you feel unable to stay safe, please seek urgent help immediately.

In the UK, you can:

  • Call Emergency Services immediately on 999

  • Visit your nearest Accident and Emergency department

  • Call Samaritans on 116 123

  • Contact your GP

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